Job Description

Job Description

Job Description

Overview:

As a successful Baseball Operations Intern, you will learn how to assist with all phases of tournament operations including game day and event operations, online streaming, and social media at Cooperstown All Star Village in Oneonta, NY.

About Cooperstown All Star Village:

Cooperstown All Star Village is a state-of-the-art sports complex located in Oneonta, NY. Cooperstown All Star Village specializes in youth baseball tournaments that bring teammates, coaches, and families together through our Big-League Experiences. We are committed to maintaining the values and experience gained from playing the game, while making sure there's a whole lot of fun along the way.

Responsibilities:

• Assist the staff with the execution of youth baseball tournaments at a world-class facility
• Responsible for entering all scores, stats, and data from all baseball games
• Assist with game rulings and tournament logistics
• Create and organize Opening and Closing Day Packets and distribute commemorative rings
• Answer questions from coaches, parents, and players throughout the tournament season
• Communicate any issues, updates, and logistics to other operation staff members
• Assist customers at the Information Booth located in the middle of the complex
• Troubleshoot any issues with scoreboards at the fields and for online streaming
• Schedule, support, update, and report issues pertaining to Pixellot (online streaming partner)
• Ensure Pixellot ( online streaming partner ) is started and ended correctly for each game
• Responsible for organizing all uniforms, uniform bags, and baseball buckets for each event
• Assist with capturing and posting content for social media, including video highlights, player interviews, pictures, etc.
• Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service
• Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Cooperstown All Star Village brand, working with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants

Qualifications:

Required:

• Prior work experience in customer service environment
• An outgoing/friendly personality with excellent communication skills, strong initiative, and high-energy
• Strong detail-orientation, with ability to problem-solve
• Good time-management skills
• Work Schedule will vary; nights and weekends will be required based on business needs

Working Conditions/Special Physical Requirements:

• Regular lifting of heavy items of 20 pounds or more
• Exposure to extreme heat or cold

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