Job Description

Job Description

Job Description

Responsibilities:

• Scheduling: Making appointments, maintaining provider schedules, and ensuring that the office has a full schedule of patients each day
• Treatment Planning: Preparing Treatment Plans for the patients, following up, staying on top of the treatment
• Patient care: Greeting and checking in patients, answering questions, and providing post-appointment information
• Patient records: Creating and filing records, updating them, and providing them to patients
• Billing and insurance: Processing claims and payments, communicating with insurance companies, and overseeing payment methods
• Supplies: Managing inventory and ordering dental supplies and equipment
• Staff: Managing schedules, conducting performance reviews, and ensuring staff are prepared and on time
• Communication: Communicating with patients, dental professionals, and suppliers, and ensuring smooth communication between clinical and administrative staff
• Compliance: Ensuring compliance with dental regulations and laws
• Safety: Maintaining a clean and safe working environment
• Policies: Developing and implementing office policies and procedures
• Team Management: Managing the front and back office team under the directions of senior management 
• Marketing: Help the senior management in marketing the dental services 
• Other: Assisting with treatments, answering phones, making copies, organizing files, Cash Register, Daily Production reporting, Morning Huddles and returning emails

Requirements:

• Must have a thorough understanding of Treatment Planning
• Must have at least 5 Years of Dental Office Manager Experience
• Good educational background is preferred
• Must have a thorough understanding of Treatment Planning
• Strong phone and in-person communication
• Excellent computer skills for email correspondence, financial transactions and scheduling of appointments
• Ability to multi task
• Knowledge of Eaglesoft software or any practice management software
• Motivation, Maturity, integrity, professional conduct and respect for patient confidentiality (HIPPA)

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